Infosys and Microsoft Expand Collaboration to Accelerate Customer Adoption of Generative AI and Microsoft Cloud

Key Takeaways from Infosys and Microsoft’s Collaboration

• Infosys and Microsoft are deepening their partnership to accelerate the adoption of generative AI and Microsoft Azure across industries globally.
• The collaboration targets several sectors, including financial services, healthcare, supply chain, telecommunications, energy management, and customer service, offering innovative AI-powered solutions tailored to each industry’s needs.
• Both the firms are committed towards the greater ethics of AI by initiatives like The Microsoft Responsible AI Partner Initiative, under which Infosys is actively contributing with the development of its Responsible AI Office.

The Infosys and Microsoft relationship started with Infosys becoming the first-adopter user of GitHub Copilot, through which Infosys has achieved substantial efficiencies in code modernisation and completion. Over 18,000 developers at Infosys have generated more than 7 million lines of code so far using Copilot. Infosys is the first company globally to establish a Centre of Excellence on GitHub, thus positioning Infosys uniquely for enterprise AI innovation globally.

As part of this expanded collaboration, Infosys has been selected as a strategic supplier to support Cloud and AI workloads for Microsoft's enterprise customers. The company will integrate Microsoft's generative AI suite into its Solution IP portfolio, providing unique capabilities that help clients achieve cost efficiency, scalability, and agility.

Infosys and Microsoft are further expanding their strategic collaboration to focus on the adoption of generative AI as well as the success for use across various industries. The Infosys Finacle platform with its integration will clearly help with the company's benefits of financial services on top of which will be drawn advanced AI technologies of Microsoft. In the healthcare space, Infosys' AI/ML-driven platform Infosys Helix built on Azure optimizes patient care and operational efficiency. This partnership will also make Infosys TradeEdge integrate more flexibly with Azure OpenAI services to let businesses make smarter, more adaptable decisions in a dynamic environment.

The collaboration extends to other critical sectors as well, including telecommunications, energy management, and customer service. For telecom companies, the integration of Microsoft’s generative AI with Infosys Live Operations platforms will improve connectivity and customer experiences. Energy management solutions from Infosys, aligned with Microsoft’s sustainability initiatives, will help businesses on their NetZero journey. Moreover, the integration of Microsoft’s Copilot into Infosys Cortex will enhance customer service operations, allowing companies to deliver personalised, real-time assistance to clients. Many of these solutions will be accessible through Azure Marketplace, enabling customers to utilise their Microsoft Azure Consumption Commitment (MACC).

Infosys has been identified as one of the strategic suppliers to help support Cloud and AI workloads within the enterprise offering by Microsoft. The company will integrate Microsoft's generative AI suite into its Solution IP portfolio and thereby deliver unique capabilities, foster cost efficiency, scalability, and agility for clients.

Commenting on the collaboration, Anand Swaminathan, EVP and Global Industry Leader - Communications, Media and Technology, Infosys, said, “This collaboration addresses various business problems by delivering heightened value to clients through a customer-centric approach, providing scalability, agility, and cost-efficiency across key sectors like Finance, Healthcare, Supply Chain, and Telecommunications. As Infosys and Microsoft embark on this transformative journey together, we are poised to redefine industry standards and empower organizations to thrive in the era of generative AI.” 

Nicole Dezen, Chief Partner Officer at Microsoft, added, “Our expanded collaboration with Infosys will transform industries, enhance business operations, elevate employee experiences, and deliver new value for customers. Together, we will harness the power of generative AI to deliver innovative solutions, drive AI Adoption and enable unprecedented innovation for customers.”

About Infosys Limited

Infosys is a leading global provider of next-generation digital services and consulting. With a workforce of over 300,000, the company focuses on enhancing human potential and creating new opportunities for individuals, businesses, and communities.Infosys helps more than 56 countries' clients navigate their digital transformation, counting more than four decades of experience managing global enterprise systems. Company specialising in cloud and AI technologies, where it empowers clients to leverage AI first and agile digital solutions at scale. Infosys is committed to continuous improvement through ongoing learning and transferring of skills from its innovation ecosystem, and points specifically to sustainability and inclusivity in the workplace.

Key Takeaways from Britannia Cheese Facility Launch: 

• Britannia Bel Foods has launched a cheese manufacturing facility in Ranjangaon, Maharashtra, focusing on producing Britannia: The Laughing Cow products.
• The facility is set to produce approximately 10,000 tons of cheese annually, catering to the growing demand in India.
• It will source around 4 lakh liters of cow’s milk daily from over 3,000 local farmers, supported by 70 Village-Level Bulk Milk Coolers.
• The factory features five production lines for various cheese types and aims to create local job opportunities while maintaining high food safety standards through advanced technology.

The new facility will produce approximately 10,000 tons of high-quality cheese products annually, meeting the rising demand among Indian consumers. The joint venture has seen an investment of around Rs 220 crores, reinforcing its commitment to local production and quality.

The facility will source around 4 lakh liters of cow’s milk daily from over 3,000 local farmers in the Pune area. Britannia's extensive milk procurement program has expanded to include 70 Village-Level Bulk Milk Coolers, supporting sustainable practices and community development.

The factory is equipped with five production lines capable of producing various cheese types, including cheddar, mozzarella, and processed cheese. It aims to create job opportunities and contribute to the local economy while adhering to high food safety standards through advanced technology and testing processes.

About Britannia Industries Limited:

Britannia Industries Limited is a century-old company and a leading player in India's bakery sector, boasting an annual revenue of Rs 165 billion. The company focuses on two primary categories: Bakery and Dairy, featuring well-known brands like Good Day, Marie Gold, Milk Bikis, and Nutrichoice. With a presence in over 80 countries, Britannia operates nearly 100 factories, distributing products through 2.7 million outlets to reach more than 180 million households. The company aims to be a responsible global food provider, delighting consumers with tasty and wholesome snacks and beverages throughout the day.

About Bel Group:

Bel Group is a prominent player in the food industry, specializing in dairy, fruit, and plant-based healthy portioned products. Its diverse portfolio includes well-known brands such as The Laughing Cow®, Kiri®, Babybel®, Boursin®, Nurishh®, Pom’Potes®, and GoGo squeeZ®, among others. In 2023, Bel Group achieved a turnover of 3.65 billion euros, supported by a workforce of 10,900 employees across nearly 60 subsidiaries worldwide. The company's mission is to provide healthier and more responsible food options, with products manufactured in 30 production facilities and distributed across more than 120 countries.

About Britannia Bel Foods Private Limited:

Britannia Bel Foods Private Limited is the result of a joint venture formed in December 2022 between Britannia Industries Ltd (BIL) and Bel Group, where Bel acquired a 49% stake in Britannia's subsidiary, Britannia Dairy Private Limited. The company has since been rebranded as Britannia Bel Foods. It will co-brand products under the names "Britannia" and "The Laughing Cow," introducing innovative formats to capitalize on the rapidly growing cheese market in India. Currently, the range includes cheese slices, blocks, cubes, portions, and sachets.

Key Takeaways from iNube and Sonata’s Partnership

• iNube and Sonata Software have announced a partnership aimed at enhancing digital platforms for insurers in the US and UK, leveraging both companies' strengths in technology and insurance-specific solutions.
• Sonata Software’s experience in cloud solutions and digital engineering complements iNube's AI-driven, cloud-native solutions tailored for insurers, creating a robust offering for policy administration, claims processing, and customer engagement.
• The joint efforts will provide insurers with increased agility and quicker access to advanced digital platforms, helping them navigate the evolving insurance landscape efficiently.
• The partnership focuses on improving operational efficiency and customer satisfaction within the insurance industry, allowing companies to better meet market demands.

This partnership combines Sonata Software’s comprehensive delivery capabilities and global scale with iNube’s specialised knowledge in insurance. The collaboration is set to provide insurers with the agility needed to stay ahead in a rapidly evolving landscape while enhancing their go-to-market strategies. The joint offering will grant insurers accelerated access to a state-of-the-art digital platform that streamlines policy administration, claims processing, and customer engagement.

With nearly four decades of experience, Sonata Software has been instrumental in driving innovation, improving operational efficiency, and enhancing customer experiences across various industries. The company's deep expertise in cloud solutions, platform modernization, and digital engineering aligns perfectly with iNube’s mission to transform the insurance industry through AI-driven, cloud-native technology solutions tailored to the unique needs of insurers.

Commenting on the partnership, Sathya Shrinivas Susarla, Executive Vice President of Strategy, iNube, said, "Our collaboration with Sonata Software marks a pivotal moment for iNube as we expand our footprint in US and UK. We believe this partnership, complemented with our 14 years of insurance industry experience, will significantly accelerate our ability to deliver tailored, future-ready solutions to insurers. By combining Sonata Software’s deep technical expertise with iNube’s industry-specific solutions, we are well-positioned to help insurers digitally transform and respond to market demands, faster and more effectively," 

Anthony Lange, Chief Revenue Officer, Sonata Software, added “We are excited about this partnership with iNube. Together, our joint offerings will deliver enhanced customer experiences through agile and modern digital solutions that will drive transformative change in the insurance industry. By combining our strengths, we will empower insurers to scale seamlessly, optimizing operational efficiency with wellcoordinated and synchronized infrastructure support," 

About Sonata Software

Sonata Software, based in Bengaluru, India, has a strong international presence across regions like the US, UK, Europe, APAC, and New Zealand. Sonata Software is a partner of choice for leading global firms in diverse sectors, such as banking and financial services, insurance, telecom, media, technology, retail, consumer goods, manufacturing, and healthcare. Sonata offers a broad spectrum of modernisation services with leading solution offerings, such as cloud, data solutions, and contact centres, and has capabilities on emerging technologies, like generative AI and MS Fabric.

About iNube Software Solutions

For over 14 years, iNube Software Solutions has been providing specialised digital transformation services to the insurance industry. Specifically, iNube provides end-to-end AI solutions for all types of insurers and reinsurers, TPAs, brokers, and surveyors in Europe, Africa, Australia, and Latin America. The four key products it offers: Policy Administration Systems, Claims Suite, and Mobility Suite improve process efficiency within insurance from issuance through to claims settlement, besides an efficient and enhanced customer engagement within a fast-changing market.

Key Takeaways from Welspun Enterprises Order Win:

• Welspun Enterprises Limited has won a significant contract of Rs 1,989.40 crore from the Brihanmumbai Municipal Corporation.
• This project involves creating a Tertiary Treated Water Conveyance Tunnel from the Dharavi Wastewater Treatment Facility to the Ghatkopar Wastewater Treatment Facility.
• The contract includes the construction of two deep shafts at the Ghatkopar and Dharavi facilities, along with an 8.48 km tunnel lined with reinforced concrete. 
• The tunnel will be built using a tunnel boring machine (TBM) and is expected to be completed in 93 months.
• Additionally, the company’s subsidiary, Welspun Michigan Engineers, has received a project worth Rs 24.60 crores for wastewater treatment in Maharashtra.

This project involves creating a Tertiary Treated Water Conveyance Tunnel from the Dharavi Wastewater Treatment Facility to the Ghatkopar Wastewater Treatment Facility.

The contract includes the construction of two deep shafts at the Ghatkopar and Dharavi facilities, along with an 8.48 km tunnel lined with reinforced concrete. 

The tunnel will be built using a tunnel boring machine (TBM) and is expected to be completed in 93 months.

Additionally, the company’s subsidiary, Welspun Michigan Engineers, has received a project worth Rs 24.60 crores for wastewater treatment in Maharashtra.

About Welspun Enterprises Limited:

Welspun Enterprises Limited (WEL), part of Welspun World, is a company that develops infrastructure, mainly in the areas of roads, water, and wastewater. They also invest in oil and gas exploration. With a strong management team and solid support from its parent company, WEL has successfully completed many water supply projects and over 1,000 kilometers of road projects.