How Can I Contact HDFC Securities Customer Care?
Since the year 2000, HDFC Securities, a division of HDFC Bank, has been meeting the stock brokerage and financial planning needs of a wide range of clients. It is a full-service stockbroker with a bank as its base. It makes it easier to invest in several asset classes. If you are already an existing customer of HDFC Securities looking to reach out to their customer care, follow this guide.
HDFC Securities
For its customers, HDFC Securities Customer Care offers different modes of contact. Here are all the details.
Customer Care Number
The phone is one of the quickest ways to get in touch with HDFC Securities customer service. You will typically be able to reach the support team and get through the queue. Here is the contact information for HDFC Securities.
| Customer Type | Phone Number | Working Hours |
|---|---|---|
| Bangalore BSNL Customers | 022-39019400 | Immediate |
| Other Customers | 39019400 with local code prefix | 9 am to 5 pm, except Sunday |
| NRI Help Desk | 022-28346685 | 9 am to 6 pm, Monday to Saturday |
| customercare@hdfcsec.com | 9 AM to 5 PM (Monday to Saturday) | |
| Email ID for NRIs | nrihelp@hdfcsec.com | 9 am to 6 pm, Monday to Saturday |
| NRI Fax | 91-22-2834-6690 | 9 am to 6 pm, Monday to Saturday |
Live Chat Facility
On its website, HDFC Securities offers users a chat support feature. Instead of a human backend support crew, it is a chatbot. The name of this chatbot is ‘Ask Arya’. The chatbot offers an appropriate feed resolution for each of the questions from a predetermined list that you may use to ask your questions. This list includes the following categories.
- Trading
- Portfolio
- Request a Quote
- Application for the IPO of HDFC Securities Research
The chatbot does a respectable job and may undoubtedly get any kind of query resolved.
In addition to the aforementioned modes of communication, you can also reach out to your local HDFC Securities sub-broker for any immediate assistance. Additionally, if you have already contacted customer service but have not received a satisfactory response, you may contact HDFC Securities’ grievances officer.