How to Track Complaints or Tickets at Zerodha?

Zerodha users can easily track their complaints and tickets by following the below steps: 

Step 1:  Visit support.zerodha.com 

Step 2: Click on track tickets and log in with your credentials

Step 3:  Select the ticket you want to view from the ticket list.

To reopen a ticket, you need to follow these simple steps:

Step 1: Click on the ticket that you want to reopen.

Step 2: Click on the “Reopen Ticket” button.

Step 3: Enter your response in the text box.

Step 4: Click on the “Reply” button to submit your response.

For clients who do not have a Zerodha account, you can track your complaints or tickets by checking your email. You will receive an email from support@mailer.zerodha.net with the ticket number. To reopen a ticket, reply to the email.